We are here for you.
Opening times of production and shipping:
Monday to Friday from 7:00 AM to 2:30 PM
Opening times of the customer service center:
Monday to Friday from 8:00 AM to 4:00 PM
If you need to reach us outside business hours in emergencies, your call will be answered by a service partner. The responsible Putsch® employee will be informed immediately and the required measures for solving your problem will be initiated.
+49 (0) 23 31 / 3 99 - 0
Contact at the customer service center CSC:
Ms. Christina Hölper or Mr. Hrovje Kapulica
Main areas: inquiries, invoices, shipping papers, order acceptance, delivery time monitoring, order processing
email: CHoelper@putsch.com, firstname.lastname@example.org
fon: +49 (0) 23 31 / 3 99 - 1 53, +49 (0) 23 31 / 3 99 - 1 58
fax: +49 (0) 23 31 / 3 99 - 3 14
Our friendly, motivated team is personally available to you for 7 hours. Our in-house employees have been specially trained and will endeavor to answer all your questions.
Everything comes together at the Hagen plant to keep paths short and focus all competencies in one place. We aim to provide especially short delivery times at the best conditions. We therefore maintain a large warehouse at the Hagen plant and have been working with selected reliable carriers as permanent partners over many decades.
We keep transport times as short as possible with daily shipments using renowned carriers. The delivery status of our selected carriers can be monitored online on the Internet.
Individual consulting and fast help are our trademark. We want to understand you and address your wishes. Just empty words? Please contact us!